Business Processes That Can Be Easily Automated Using RPA



As RPA or robotic process automation takes hold, it is transforming a wide range of industries. Therefore, RPA implementation is necessary to stay competitive and remain in the competition. While it is important to find the best processes that can automated using RPA, it is equally important to choose the right RPA software

Why should you use RPA?

Studies reveal that workers spend about 40 percent of their daily time on manual digital administrative processes that are not part of their main job duties and are prone to human error.

By automating repetitive and manual tasks with bots, RPA frees workers to do more strategic and impactful tasks. These bots can be configured to mimic the mundane and tedious activities of humans. So, it’s no wonder that RPA is one of the fastest-growing technologies out there.

Some of the tasks that can be automated with much ease using RPA software 

Rules-based: Ideal processes for RPA can be defined with specific rules. In order for RPA bots to be effective, the rules of a given process must be programmable. If the rules of the process cannot be programmed, then RPA cannot be effective in that process. It is possible for AI to be trained with complex rules and even uncover rules that are invisible to humans. In some cases, however, AI may identify rules incorrectly, making automation of such processes difficult.

Volume: Is the workflow too time-consuming? There’s no point in automating a task that is perfectly rule-based but doesn’t have a good volume. Hence, automating high-volume tasks makes sense as they help you save time and resources which are otherwise spent on mechanical, repetitive tasks.

Business Hours Needs: Many online businesses, service providers, and organizations have no set opening hours, meaning customers place orders, request services, and complain at all times of the day. When an organization relies solely on its employees, this workload can only be dealt with when the employees are in the office. Software robots round the clock, tirelessly without any interval, making RPA the most efficient and productive tool to address a business’s need to be operational 24/7.

Company-specific: Is your company’s process the same as those of all other companies? For example, most large and small companies conduct expense audits in a similar fashion. Using RPA to automate expense auditing would be more expensive and less effective than using software that’s specifically designed for such a task.

Complexity: Complexity could refer to the different and variety of systems involved in completing a workflow process. The more systems, people, checkpoints involved, the more complex its automation is going to be.

High ROI Potential: Different processes will have different ROI for your business. It is always best to automate processes that can provide significant cost savings, usually 2-3 FTEs work effort.

Lastly, even if a process is not a good candidate for automation as a whole, it may be broken down into automatable sub processes that can yield significant benefits when automated.

RPA Use Cases Examples

You can go through our comprehensive Whitepaper on 50+ RPA use cases for various industries to know about the various processes that can be easily automated using RPA. The whitepaper contains a list of over 50 use cases for RPA in different industries.

Take Forrester’s Rule of 5 into consideration

Although RPA can be used to automate repetitive tasks, you should not try to automate every process, especially in one go. With the “rule of five”, Forrester provides some guidance on what business processes are more suitable for RPA. The analyst firm states that RPA is best suited for processes with the following characteristics:

  1. There are no more than five decisions to be made
  2. A maximum of five applications are accessed
  3. The maximum number of clicks should not exceed five hundred

Robotic Process Automation (RPA) Consultation

As a leading software company, Eastern Software Systems is pleased to provide our clients with innovative ideas and state-of-the-art technology solutions that improve efficiency and effectiveness including RPA services and consulting, BI Consulting, IoT. We bring 30 years of industry domain expertise into RPA implementation. Get in touch with us today!

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