4 Important ERP Implementation Factors - Addressing Change Management

 

“Change is the only constant”. That’s one proverb we have heard way too many times. It is quite true that people resist change. It is even more protuberant in organizations that are on their way to make some significant changes in their working patterns. Employees are hesitant about new methods, policies, systems, etc. This is precisely why change management should not be viewed as a ‘redundant expenditure’ or as something which will happen on its own. The success of ERP Implementation depends largely on how the change from existing way of working to a new way of working is managed during the ERP implementation.

While considered a linchpin in any organization’s success, ERP system software tends to face resistance from its potential end users. In their exhaustive study, A taxonomy of players and activities across the ERP project life cycle, Somers and Nelson say,